LEGAL

Terms and Conditions

Last updated: June 15, 2026

EdgeRx is intended for specific, non-emergency men's health conditions and concerns. If you believe you are experiencing a medical emergency, call 911 or your local emergency number, or go to the nearest emergency room. Do not use the EdgeRx platform for urgent or emergency medical needs.

These Terms and Conditions, together with the EdgeRx Privacy Policy, Telehealth Informed Consent, and any other policies referenced herein (collectively, this "Agreement"), govern your access to and use of the websites, applications, content, features, and services offered at edgerx.org and any related sites or applications (collectively, the "Sites" and, together with the services offered through them, the "Services"). In this Agreement, "EdgeRx," "we," "us," and "our" refer to EdgeRx Health, LLC, a Wyoming limited liability company with a business address at 1776 Broadway, Suite 2002, New York, NY 10019. "You" and "your" refer to the individual accessing or using the Services.

Please read this Agreement carefully. It contains the legally binding terms and conditions that apply to your use of the Services.

THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS-ACTION, CLASS-ARBITRATION, AND JURY-TRIAL WAIVER (SECTION XXI). EXCEPT WHERE PROHIBITED BY LAW OR AS OTHERWISE PROVIDED IN THAT SECTION, THESE PROVISIONS REQUIRE DISPUTES TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT OR THROUGH CLASS ACTIONS. BY ACCEPTING THIS AGREEMENT, YOU AGREE TO BE BOUND BY THE MANDATORY ARBITRATION PROVISION AND THE CLASS-ACTION WAIVER. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION XXI.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SERVICES OR THE SITES.

I. Introduction

These Terms and Conditions (the "Terms") describe your rights and responsibilities in connection with the EdgeRx website and platform (the "Platform"), owned and operated by EdgeRx. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and the EdgeRx Privacy Policy. If you do not agree, you may not access or use the Platform.

You may have reached the Platform through a website operated or controlled by a third party, including an affiliate or marketing partner of EdgeRx. Regardless of how you arrived, you understand and agree that this Agreement is entered into between you and EdgeRx, and that the Platform and the services provided under this Agreement — other than the Healthcare Services described below — are provided by EdgeRx.

By accessing or using the Platform, you affirmatively consent to transact business electronically with EdgeRx and to engage in health-related activities with the licensed physicians and affiliated professional entities that provide the Healthcare Services. You agree that your electronic interactions have the same legal force and effect as your handwritten signature. You consent to receive disclosures, notices, messages, and other communications from EdgeRx and the affiliated professional entities electronically, including at the email address and mobile telephone number you provide. Message and data rates may apply; you may opt out of marketing communications at any time as described in those communications.

II. Modification of These Terms

We may amend these Terms, in whole or in part, at any time and in our sole discretion, without penalty or liability to you. We will update the "Last updated" date above when we do. We encourage you to review these Terms periodically. If you continue to use the Platform after amended Terms are posted, you will be deemed to have accepted the amended Terms. If any provision is not acceptable to you, your sole and exclusive remedy is to stop using the Platform.

III. Description of EdgeRx and the Services

The Platform is designed to facilitate the following services (the "Services"): (a) the collection and organization of your health information for use in connection with telehealth encounters and communications; (b) administrative support for scheduling and payment in connection with Healthcare Services; (c) administrative support for coordinating the optional fulfillment of, and payment for, prescription compounded medications ordered or prescribed by licensed physicians; and (d) technology and communications support that enables you to connect with licensed physicians and affiliated professional entities for assessment, consultation, and treatment.

To enable a physician to determine whether a prescription or diagnostic test is appropriate for you, the Platform collects information from you, which may include your medical history, current symptoms, current medications, relevant health metrics, the results of any diagnostic or laboratory tests, and personal information such as your name, age, location, and demographic information (collectively, "Your Information"). After reviewing Your Information, a licensed physician will, in his or her independent professional judgment, determine whether to prescribe a compounded medication or other treatment, recommend laboratory testing, or recommend that you seek care through other clinical resources (the "Healthcare Services").

You consent to EdgeRx transmitting and disclosing Your Information to the affiliated professional entities and their physicians so that you may be assessed and may receive Healthcare Services. You further consent to EdgeRx disclosing Your Information to licensed compounding pharmacies, laboratories, and other diagnostic testing providers as necessary to coordinate the fulfillment of, and payment for, prescription compounded medications, laboratory testing, and related products and services recommended as part of the Healthcare Services.

All physicians who deliver Healthcare Services through the Platform are independent professionals who are employed by or contracted with affiliated professional entities. Each such physician and professional entity is solely responsible for the Healthcare Services provided to you. The clinical infrastructure supporting the Platform — including provider credentialing, the intake review workflow, and state coverage — is provided through a third-party telehealth technology partner.

EdgeRx does not itself provide Healthcare Services and is not licensed to practice medicine or pharmacy. EdgeRx does not direct, control, or interfere with the exercise of professional judgment by the physicians or affiliated professional entities, each of whom is independent and solely responsible for the care provided to you. You therefore understand and agree that EdgeRx is not responsible for the Healthcare Services or for your use of any Healthcare Services provided by a physician or affiliated professional entity, including any resulting personal injury or property damage.

By accepting this Agreement, you also understand and agree that EdgeRx does not act as a pharmacy and does not control or interfere with pharmacy services. You understand that, in receiving prescription compounded medications, you may enter into a relationship with one or more licensed pharmacies, pharmacists, or pharmacy groups.

IV. Eligibility

To use the Services through the Platform, all of the following must be true:

You are at least 18 years of age.
You are located in the United States, in a state or territory where the Services are available.
You agree to be legally bound by and to comply with these Terms.
You have access to a compatible device, an internet connection, and any software necessary to use the Platform. Carrier, data, and internet charges may apply and are your responsibility.

EdgeRx products and protocols are formulated for and marketed to adult men. Meeting the requirements above does not guarantee that you will receive the Services or any Healthcare Services. EdgeRx and the affiliated professional entities may reserve the right to change or add eligibility requirements at any time in their sole discretion and without prior notice. A physician may determine, on a case-by-case basis, that the Healthcare Services or a particular treatment are not appropriate for you. For more information about eligibility, contact info@edgerx.org.

V. Availability

The Services are available only to individuals located in certain states and territories. Availability may change as EdgeRx expands its licensed physician and pharmacy network and as regulatory conditions evolve. For the current list of states where the Services are available, contact info@edgerx.org.

VI. Registration, Accounts, and User Data

While portions of the Platform are accessible without an account, you must register with EdgeRx to access the Services. The Platform may be unavailable from time to time, for any period and for any reason, and EdgeRx will not be liable if all or any part of the Platform is unavailable at any time.

When you register or otherwise use the Platform, you may enter, submit, or transmit information or data to EdgeRx ("User Data"). You understand and agree that EdgeRx may use, store, copy, and display User Data, may create derivative works from it, and may share it with our service providers, successors and assigns, and the physicians and affiliated professional entities, in each case as necessary to provide the Services.

You grant EdgeRx, our service providers, our successors and assigns, and the physicians and affiliated professional entities a transferable, sublicensable right and license to use, reproduce, modify, analyze, display, distribute, and disclose User Data for the purposes of providing the Services to you; conducting research and analysis; and designing, developing, and improving current and future features, products, and services. EdgeRx's use of health information is also governed by the EdgeRx Privacy Policy and applicable law, including, where applicable, the Health Insurance Portability and Accountability Act (HIPAA).

VII. Your Responsibilities and Acknowledgments

As a condition of using the Services, you agree that:

All of Your Information is accurate, complete, and current, and you will promptly update it as needed.
Your permission to use the Platform is personal to you. You will keep your username and password confidential, will not share them, will not create more than one account, and will not use anyone else's account. You are responsible for all activity under your account.
You will promptly notify EdgeRx of any unauthorized use of your account or any other security breach by emailing info@edgerx.org.
You may be asked to provide additional information to EdgeRx, the affiliated professional entities, or a physician in connection with the Healthcare Services or to fill a prescription. You may decline, but if you do, you may be unable to use the Services.
The Healthcare Services depend on the completeness and accuracy of Your Information. EdgeRx cannot independently verify all of Your Information and is not responsible for consequences arising from inaccurate or incomplete information. If Your Information is inaccurate or incomplete, or if EdgeRx reasonably suspects it is, EdgeRx may suspend or terminate your account and your use of the Services and may take any action it deems reasonable to protect the security of the Platform and your account.

VIII. Restrictions on Use

You will not, and will not encourage or permit others to, do any of the following:

Use or attempt to use the Platform or the Services on behalf of any person other than yourself.
Use the Platform in any manner that infringes or misappropriates any intellectual property or other right of any third party, that violates any applicable law or regulation, or that is otherwise prohibited by these Terms.
Use the Platform on a mobile device running a modified or "jailbroken" operating system. Doing so may undermine security features that protect your protected health information and is a material breach of these Terms.
License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Platform or related materials.
Use or access the Platform to build or develop a competing product or service, or for any purpose that is detrimental to EdgeRx or places EdgeRx at a commercial disadvantage.
Take any action that could damage, disable, overburden, or impair the Platform or any of its content.
Disrupt or interfere with the security of, or attempt to gain unauthorized access to, the Platform or any related network or system.
Circumvent, disable, or interfere with any security or technological measure implemented by EdgeRx or its service providers.
Introduce any virus, malware, or other harmful code into the Platform or any related system.
Remove, alter, or obscure any proprietary notices, trademarks, or disclaimers on the Platform.
Use any automated means to monitor, scrape, or copy content from the Platform except as expressly permitted.
Reproduce, store, publish, transmit, or otherwise use any content from the Platform to create or populate a database or for any other unauthorized purpose.

IX. License

Subject to your compliance with these Terms, EdgeRx grants you a personal, limited, revocable, non-exclusive, and non-transferable license to access and use the Platform and its content solely for your personal, non-commercial use. No other right, title, or interest in the Platform is transferred to you, and all rights not expressly granted are reserved by EdgeRx and its licensors. You may not reproduce, publish, distribute, modify, create derivative works from, sell, or otherwise commercially exploit any content from the Platform.

X. Scope of the Services; Not Comprehensive Medical Care

The Platform is designed for specific, limited men's health concerns and is not a substitute for comprehensive medical care, diagnosis, or treatment, and should not be treated as such. The Platform does not replace your relationship with your primary care provider or other treating clinicians. Always seek the advice of your physician or another qualified healthcare provider with any questions about your health, any medical condition, or any medication, and before starting or stopping any course of treatment.

Important information about compounded medications: Many EdgeRx protocols are compounded medications prepared by licensed compounding pharmacies. Compounded medications are not reviewed or approved by the U.S. Food and Drug Administration (FDA) for safety, effectiveness, or quality. The decision to prescribe a compounded medication is made by a licensed physician in the exercise of independent professional judgment, based on a telehealth assessment and your medical history. Individual results vary. You are encouraged to discuss the specific risks and benefits of any compounded medication with your prescribing physician.

Telehealth uses electronic communications and information technology to connect patients in one location with licensed healthcare professionals in another. Like any medical service, telehealth carries both potential benefits and potential risks and limitations. Before you can receive Healthcare Services, you will be asked to review and agree to the EdgeRx Telehealth Informed Consent, which describes the nature of telehealth care, the methods used, and the associated risks and limitations.

By using the Services, you acknowledge and agree that EdgeRx is an intended beneficiary of the Telehealth Informed Consent and the consent you provide to the affiliated professional entities, and that EdgeRx may enforce the applicable terms.

XII. Fees and Payment

When you submit a request for Services or Healthcare Services, you agree to pay all applicable fees. By providing your payment information and submitting your request, you authorize EdgeRx, its affiliates, or its third-party payment processor to charge the amounts due, including recurring charges for any subscription protocol you select. Subscription protocols renew automatically at the stated interval until you cancel. You may cancel a subscription as described on the Platform or by contacting customer support; cancellation stops future charges but does not entitle you to a refund of fees already incurred for medical consultations or for compounded products already prepared or shipped.

Because compounded products are prepared specifically for you, all sales are final and EdgeRx cannot accept returns of prescription products for reuse or resale. Medical consultation fees are non-refundable. The final amount charged may vary depending on the medication prescribed and the pharmacy that fills it; if a variance arises, customer support will communicate the details to you. If you believe an error has been made, contact customer support promptly.

EdgeRx uses Shopify Payments to process payments. Payment information, including your payment instrument details and security code, is collected and processed through Shopify's secure infrastructure for the purpose of processing payments. For information about how Shopify handles data, see https://www.shopify.com/legal/privacy. EdgeRx is a cash-pay platform. The physicians and affiliated professional entities are not in-network with any commercial or government health plan, and the Services and any prescribed medications or laboratory tests are generally not covered by insurance, including Medicare and Medicaid. You are solely responsible for all fees. EdgeRx supports the use of HSA/FSA funds for eligible purchases through its partner Truemed, subject to your plan's rules and applicable law; eligibility is determined by your plan administrator, not by EdgeRx. EdgeRx and the physicians have no obligation to provide Healthcare Services unless and until payment has been received or verified.

XIII. Privacy

EdgeRx takes the confidentiality of Your Information seriously. Please review the EdgeRx Privacy Policy for a description of how we collect, use, and disclose Your Information in connection with the Platform. Where applicable, the handling of protected health information is also governed by the EdgeRx Notice of Privacy Practices and applicable law.

XIV. Intellectual Property

As between you and EdgeRx, EdgeRx is the sole and exclusive owner of all right, title, and interest in and to the Platform and its content, features, and functionality — including all text, software, images, graphics, audio, video, design, selection, arrangement, and "look and feel" — and all intellectual property rights in them, together with any feedback, suggestions, or ideas you provide. Any modification or derivative work of the Platform is owned solely by EdgeRx or its licensors. No right, title, or interest in the Platform is transferred to you except the limited license expressly granted in these Terms.

The EdgeRx name, the EdgeRx logo, and other names, logos, and marks displayed on the Platform are trademarks or trade names of EdgeRx or its affiliates. You may not use them without the prior written permission of EdgeRx. All goodwill arising from their use inures to EdgeRx.

XV. Third-Party Links and Websites

The Platform may contain links or references to websites operated by third parties ("Linked Sites"). EdgeRx does not control Linked Sites and is not responsible for their content, products, or services, or for any changes to them. We provide these links only as a convenience, and inclusion of a link does not imply endorsement. Your use of any Linked Site is at your own risk, and EdgeRx is not liable for any loss or damage arising from your use of or reliance on any Linked Site.

XVI. Disclaimer of Warranties

THE PLATFORM AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, EDGERX AND ITS AFFILIATES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, SECURITY, ACCURACY, AND FREEDOM FROM VIRUSES OR MALWARE. EDGERX DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR FREE FROM CORRUPTION, CYBERATTACK, OR OTHER INTRUSION.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER EDGERX NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE PLATFORM. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, AND USEFULNESS OF ANY SUCH INFORMATION. THIS SECTION DOES NOT LIMIT THE PROFESSIONAL RESPONSIBILITY OF THE PHYSICIANS OR AFFILIATED PROFESSIONAL ENTITIES FOR THE HEALTHCARE SERVICES THEY PROVIDE, NOR DOES IT DISCLAIM ANY WARRANTY OR LIABILITY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.

XVII. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS SET FORTH IN THIS SECTION, NEITHER EDGERX NOR ITS RELATED PERSONS OR LICENSORS WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, OR DEVICE OR SYSTEM FAILURE — ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE PLATFORM OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF EDGERX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF EDGERX FOR ALL CLAIMS UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO EDGERX IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OR ALL OF THE FOREGOING MAY NOT APPLY TO YOU. NOTHING IN THIS SECTION LIMITS LIABILITY FOR MATTERS THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING THE PROFESSIONAL LIABILITY OF TREATING PHYSICIANS.

XVIII. Indemnification

You agree to indemnify, defend, and hold harmless EdgeRx and its related persons, licensors, and suppliers from and against any third-party claims, demands, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your breach of these Terms; (ii) your use of the Platform or any of its features in an unauthorized manner; or (iii) your violation of any applicable law, rule, or regulation.

XIX. Modifications to the Platform

EdgeRx may modify, suspend, or discontinue the Platform, or any part of it, at any time and for any reason, with or without notice. EdgeRx will not be liable to you or any third party for any such modification, suspension, or discontinuance.

XX. Suspension and Termination

These Terms remain in effect for as long as you access or use the Platform. You may terminate them at any time by discontinuing your use of the Platform. Your permission to use the Platform terminates automatically if you violate these Terms.

EdgeRx may suspend or terminate your access to the Platform, with or without notice, at any time and for any reason. The following provisions survive termination: Description of EdgeRx and the Services (as it allocates responsibility for Healthcare Services); Disclaimer of Warranties; Limitation of Liability; Indemnification; Governing Law, Dispute Resolution, and Arbitration; and Miscellaneous. After termination, EdgeRx has no further obligation to provide the Services, except to the extent it is required by law or professional obligation to provide you access to your health records or continuing care.

XXI. Governing Law; Dispute Resolution; Arbitration

IN THE EVENT OF A DISPUTE, YOU AND EDGERX AGREE TO TRY TO RESOLVE IT INFORMALLY FIRST. IF IT IS NOT RESOLVED WITHIN SIXTY (60) DAYS, YOU AND EDGERX AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO RESOLVE THE CLAIM THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT. YOU MAY OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS OF FIRST ACCEPTING THIS PROVISION, AS DESCRIBED BELOW.

Governing law and forum. Except as otherwise provided, this Agreement and any dispute arising out of or relating to it or to the Services are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to the arbitration provisions below, any claim not subject to arbitration will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

You and EdgeRx agree to resolve disputes through binding individual arbitration, except as described in this section (the "Arbitration Clause"). The parties waive the right to bring or participate in any class, collective, mass, private-attorney-general, or other representative action, except as expressly permitted under the Batch Process provisions below.

By agreeing to this Arbitration Clause, you and EdgeRx waive any constitutional and statutory rights to sue in court and to have a trial before a judge or jury. Arbitration awards are subject to limited judicial review, discovery may be more limited than in court, and arbitration procedures are more streamlined.

Covered disputes. Any dispute or claim arising out of or relating to this Agreement, User Data, the Platform, or the Services (a "Dispute") will be resolved by binding arbitration rather than in court, including claims that arose before this Agreement took effect and claims that arise after its termination. This Arbitration Clause does not apply to claims for, or disputes concerning, the Healthcare Services or professional malpractice by a treating physician, which are governed by applicable law and any separate consent you provide.

Exceptions. Either party may bring an individual claim in small-claims court if it qualifies, and either party may bring claims to protect intellectual property rights (such as trademarks, trade secrets, copyrights, and patents) in court.

Informal resolution first. Before initiating arbitration, the complaining party must send an individualized written notice describing the Dispute (a "Pre-Arbitration Demand") to the other party. If the Dispute is not resolved within sixty (60) days, arbitration may be commenced. Completing this informal process is a condition precedent to arbitration, except for claims within the exceptions above. Demands to EdgeRx should be sent to the address in Section XXIV and to info@edgerx.org.

Opt-out. You may reject this Arbitration Clause by emailing info@edgerx.org within thirty (30) days of first accepting these Terms. If you have an account, send the notice from the email address associated with it. Your notice must include your first and last name, your address, the email address associated with your account, and a clear statement that you decline this Arbitration Clause. No one may opt out on behalf of another person.

Arbitration procedure. The party initiating arbitration must serve a demand on the other party. The Federal Arbitration Act governs this Arbitration Clause; if it does not apply, the arbitration laws of the state where you reside apply. The arbitration will be administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures and, where applicable, its Mass Filing Supplemental Dispute Resolution Rules and Procedures, each as available at https://www.namadr.com/resources/rules-fees-forms. The arbitration will be conducted before a single arbitrator, and the hearing may be conducted remotely at either party's election. Where this Arbitration Clause conflicts with NAM's rules, this Clause governs. If NAM is unavailable to administer the arbitration, the parties will agree on an alternative administrator or, failing agreement, ask a court to appoint an arbitrator under 9 U.S.C. § 5.

Arbitration costs and scope. Except as provided in the Batch Process provisions below, your responsibility to pay any filing, administrative, and arbitrator costs will be solely as set forth in the applicable arbitration provider's rules. If a request to proceed in small-claims court is made after an arbitration has been initiated but before an arbitrator has been appointed, the arbitration will be administratively closed. Any controversy over the small-claims court's jurisdiction will be determined by the small-claims court.

Class-action waiver. Except as provided under the Batch Process provisions, you and EdgeRx may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any class, collective, representative, or mass action. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief on that party's individual claim. A court — not an arbitrator — has exclusive authority to decide whether this class-action waiver is enforceable. If a court finds the waiver unenforceable as to a particular claim or request for relief, that claim or request (and only that one) will be severed and pursued in the courts identified above.

Batch process for mass filings. If 25 or more arbitration demands of a substantially similar nature are filed against EdgeRx within a 180-day period, those demands constitute a "Mass Filing." Demands are of a "substantially similar nature" if they relate to the same event or factual scenario, raise the same or similar legal issues, and seek similar relief. With respect to any Mass Filing, you and EdgeRx agree as follows:

The demands will be administered in batches of 25 demands each (or fewer, if fewer than 25 remain) (each, a "Batch"), with only one Batch filed, processed, and adjudicated at a time.
One arbitrator will be appointed for each Batch.
The parties will accept any applicable fees, including any fee reduction that NAM determines in its discretion.
No demand that is part of the Mass Filing may be filed, processed, or adjudicated until the prior Batch has been filed, processed, and adjudicated, unless the Administrative Arbitrator (defined below) determines that applicable law requires otherwise.
Fees associated with a demand in a Mass Filing — including fees owed by EdgeRx and by claimants — become due only after that demand is included in a Batch that is properly designated for filing, processing, and adjudication.
The Batch process will continue until every demand in the Mass Filing, including yours, is adjudicated or otherwise resolved.

Any applicable statutes of limitation will be tolled while demands in a Mass Filing await batching. While Batches are being adjudicated, no other demand that is part of the Mass Filing may be processed or adjudicated, and no filing or administrative fees for such demands will be due from either party to the arbitration provider. If a party files a demand in violation of this provision, the parties agree that the arbitration provider must hold the demand in abeyance. The parties will work in good faith with the arbitrator to complete each Batch within 120 calendar days of its initial pre-hearing conference. The parties agree that the Batch process is designed to achieve a faster, more efficient, and less costly resolution of Mass Filings.

Any party may ask the arbitration provider to appoint a single standing administrative arbitrator (the "Administrative Arbitrator") to decide threshold questions, including (i) whether the Batch process applies or is enforceable, (ii) whether particular demands are part of a Mass Filing, and (iii) whether demands within a Mass Filing were filed in accordance with this Arbitration Clause. The Administrative Arbitrator may adopt any procedures necessary to resolve such questions promptly. EdgeRx will pay the Administrative Arbitrator's costs.

This Batch process will not be interpreted to increase the number of demands necessary to trigger NAM's Mass Filing Supplemental Dispute Resolution Rules and Procedures, and it does not authorize class arbitration of any kind. Unless EdgeRx agrees in writing, EdgeRx does not consent to class arbitration, private-attorney-general arbitration, or arbitration of joint or consolidated claims under any circumstances, except as expressly set forth in this Batch process.

Severability. Except as to the class-action waiver, if any part of this Arbitration Clause is found unenforceable, that part will be severed and the remainder will continue to apply.

XXII. Copyright Infringement (DMCA)

EdgeRx may remove content from the Platform at any time and for any reason. EdgeRx complies with the Digital Millennium Copyright Act (17 U.S.C. § 512, as amended) and responds to proper notices of claimed copyright infringement. To submit a notice, contact our designated agent at the address in Section XXIV. Your notice must include:

A physical or electronic signature of a person authorized to act on behalf of the owner of the right allegedly infringed.
Identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple).
Identification of the material claimed to be infringing and its location on the Platform.
Information sufficient for us to contact you, such as your address, telephone number, and email address.
A statement that you have a good-faith belief that the use is not authorized by the owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorized to act on the owner's behalf.

XXIII. Miscellaneous

This Agreement is the entire understanding between you and EdgeRx regarding its subject matter. If any provision is held invalid by a court of competent jurisdiction, the court should give effect to the parties' intentions as reflected in that provision, and the remaining provisions will remain in full force. Section headings are for reference only. EdgeRx's failure to act with respect to any breach does not waive its right to act on later or similar breaches. You may not assign or transfer your rights or obligations under this Agreement without EdgeRx's prior written consent; any attempted assignment in violation of this provision is void. EdgeRx may assign this Agreement freely.

XXIV. Contact Information

If you have questions about these Terms, contact us at info@edgerx.org or:

EdgeRx Health, LLC
1776 Broadway, Suite 2002
New York, NY 10019

Additional Disclosures

EdgeRx is a telehealth platform that works with independent, licensed physicians and affiliated professional entities who provide Healthcare Services, and with licensed compounding pharmacies that fill prescriptions. EdgeRx does not itself practice medicine or pharmacy, and payment does not guarantee that a prescription will be written or dispensed. The decision to prescribe rests solely with the treating physician. Information on this site is for general educational purposes and is not a substitute for professional medical advice, diagnosis, or treatment; talk with your physician about questions concerning your health.

Compounded medications offered through EdgeRx are prepared by US-licensed compounding pharmacies. Although these pharmacies operate under federal and state quality regulations, compounded medications are not approved or evaluated by the FDA for safety, effectiveness, or quality. Individual results vary and depend on each patient's adherence and clinical circumstances. EdgeRx does not manufacture compounded medications, and the product you receive may differ in appearance from any image shown on the Platform.

Certain materials on the Platform, including text and images, may be created or enhanced using artificial-intelligence tools, and individuals appearing in advertisements may be models or actors. Any testimonials, reviews, or patient depictions shown on the Platform are illustrative examples for informational purposes only. They are not actual patient endorsements, do not describe the experience of any specific identified patient, and do not represent or guarantee any particular outcome. Individual results vary, and treatment is provided only as determined appropriate by a licensed physician.

Pharmacy partners. EdgeRx works with US-licensed compounding pharmacies to fill prescriptions, including Strive Pharmacy as its primary 503A compounding pharmacy. By accepting these Terms, you understand that you may enter into a relationship with one or more such pharmacies.