MY ACCOUNT
Manage your account.
Your care. Your orders.
Care account
Your protocol, dosing, refills, lab results, and secure messages with your physician. Sign in to the patient portal to manage your care.
Order account
Your subscription, shipping, and order history. To update payment, change your plan, pause, or cancel, use the manage link in your order confirmation email. Changes take effect right away.
There's no separate password for orders. Your confirmation email is the way in.
Two accounts, kept separate.
Your medical information lives in a secure patient portal operated by our physician network. Your billing, subscription, and shipping sit with your order account. They stay separate so your health data is handled in the right place, by the right people.